Que Management Solutions
Introducing the QLess Digital Queue Management System. For many businesses and industries, customers are faced with long lines and wait times that drive satisfaction down, impair the business’s daily operations, and simply drive patrons away. This causes losses in revenue, vulnerability to competition, and can be detrimental to a business’s reputation.
Disperse crowded lobbies by allowing customers to get in line from home, their vehicle, or work. They are told via SMS or App their wait time and when to arrive in the lobby.
Virtual Call-Back Queues
Avoid waiting room congestion. Customers join a queue remotely and receive a callback or video conference on their mobile phone when you are ready to speak with them. Customers know their place in line and their wait time.
Give customers flexibility. Interactive appointments provide reminder texts and the ability to cancel, tell you they’re running late, or reschedule right from their phone. Crowded lobbies are gone and no-shows decrease.
QLess allows social distancing while still serving customers. We are helping to make customer journeys more efficient: eliminate lines, speed up transactions, and empty lobbies today.
Not only does this customer chain management system drastically cut back on lines and wait times, it also gives you features to collect data and analytics that will help you plan promotions, collect customer surveys with a high return rate, find areas of business operations that need improvement, and even create incentive programs for employees.
Who we serve
GEMSYS provides effective cash management solutions that allow Grocery Stores and Supermarkets to reduce labour costs associated with handling cash. By reducing the operational and administrative burdens at the store level and providing remote access to information at the regional or head office level numerous efficiencies are gained.
Staff retention, and ever increasing labour costs are challenging the best operators. There is no magic pill, single solution, or simple way to remain viable and profitable, so where should you start. Reducing complexity and re-focusing managers attention on the guest experience is a good place to begin.
Managing cash in retail businesses effectively can provide substantial benefits. Reducing manual handling, eliminating exposure to acceptance of counterfeit, reducing cash holdings, reducing cash pick up’s, all of these benefits and more can be achieved with the use of cash automation solutions designed to meet your unique operational requirements.
Urban transit is a growth industry and as such long range planning must be aligned with all aspects of urban growth, population demographics and numerous other matrix. Implementation of a centralized or decentralized cash handling and cash management strategy needs to be planned properly and carefully to provide maximum return on investment for all stakeholders.