Que Management Solutions
Introducing the QLess Digital Queue Management System. For many businesses and industries, customers are faced with long lines and wait times that drive satisfaction down, impair the business’s daily operations, and simply drive patrons away. This causes losses in revenue, vulnerability to competition, and can be detrimental to a business’s reputation.
Remote Queuing
Disperse crowded lobbies by allowing customers to get in line from home, their vehicle, or work. They are told via SMS or App their wait time and when to arrive in the lobby.
Virtual Call-Back Queues
Avoid waiting room congestion. Customers join a queue remotely and receive a callback or video conference on their mobile phone when you are ready to speak with them. Customers know their place in line and their wait time.
Flex-Appointments
Give customers flexibility. Interactive appointments provide reminder texts and the ability to cancel, tell you they’re running late, or reschedule right from their phone. Crowded lobbies are gone and no-shows decrease.
Q-Less
QLess allows social distancing while still serving customers. We are helping to make customer journeys more efficient: eliminate lines, speed up transactions, and empty lobbies today.
Not only does this customer chain management system drastically cut back on lines and wait times, it also gives you features to collect data and analytics that will help you plan promotions, collect customer surveys with a high return rate, find areas of business operations that need improvement, and even create incentive programs for employees.
Introducing Qless
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