David Beaton, a Tim Horton’s franchisee in Buffalo, NY. owns 16 Tim Horton’s shops in upstate New York, with a total of 14 drive thru’s. He installed a T-Flex Coin Dispenser from Gemsys, and quickly purchased 13 more for all the drive thru windows. Installation of the T-Flex has resulted in a saving of 2 seconds per transaction, additional customers served with friendlier service, increased sales revenue of 7% year, reduction in cashier mistakes resulting in an additional saving of $2500/ year, fewer cash drawer replacements (elimination of $140 to $200 per month on repair bills), and quicker shift replacement.
“Newer employees are easier to train in the drive thru and have much more confidence handling the window order/cash taker position. The coin dispenser takes some of the pressure and anxiety away, resulting in more relaxed team members serving our guests with a smile.” – David Beaton.
For additional information please visit: http://www.gemsysinc.com/products/t-flex-canadian-coin-dispenser/#ad-image-0